Privacy Policy
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or interact with us online.
By using our website, you agree to the practices described in this policy.
Who We Are
We are a UK-based company registered with the Information Commissioner’s Office (ICO) and fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Personal Data We Collect
We may collect the following information when you use our website or contact us
- Name, email address, phone number or other contact details
- Information submitted via contact forms, enquiries, feedback or newsletter sign-ups
- Technical data such as IP address, browser type, and website usage statistics
- Cookies and tracking data (see Cookies section below)
How We Use Your Data
We process your data for the following lawful purposes
- To respond to your enquiries or provide requested information
- To manage our relationship with you
- To improve our website, services and user experience
- To send marketing communications where you have opted in
- To comply with legal or regulatory requirements
- To maintain website security and prevent fraud
Legal Basis for Processing
We rely on the following lawful bases
- Consent – when you opt in to marketing or contact us through the website
- Contract – when we need your information to deliver a service
- Legal obligation – where processing is required by law
- Legitimate interests – for website functionality, analytics and business operations
How We Store and Protect Your Data
- Your personal data is stored securely using appropriate technical and organisational measures.
- We use secure servers, encryption where appropriate, restricted access controls and regular security reviews to ensure your information remains safe.
- We do not store your data for longer than necessary. Retention periods are based on legal, operational and regulatory requirements.
Sharing Your Information
We do not sell or trade your personal data.
We may share information with
- Trusted third-party service providers (e.g., website hosting, email systems)
- Professional advisers (e.g., accountants or legal advisers)
- Regulators or law enforcement where legally required
All third parties must comply with strict data protection obligations.
Your Rights
Under UK GDPR, you have the right to
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- Request transfer of your data
To exercise your rights, please contact us using the details below.
Cookies
- Our website uses cookies to improve your browsing experience, analyse traffic and personalise content.
- You can modify your cookie settings in your browser at any time.
Contact Us
For any queries about this Privacy Policy or your personal data rights, please contact:
If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
