The SITU Group

We are a high-quality interiors fit out company with a one stop offer.

Whether you are looking for bespoke design advice or a complete solution for your new build or refurbishment project, our team has the expertise you need. 

Our in-house electrical & mechanical company offers a stand-a-lone solution and supports our interiors business with valuable technical expertise, enhancing  the quality and efficiency of our overall offer.

Delivering on our promise has gained the trust of our well established and respected clients.



We are a family-owned company where individuals are valued and respected. We see our customers, staff and supply chain as key partners in the success of our business.

Passionate individuals

Through periods of continuing growth we have selected people to join our team who uphold our core values and are passionate about what we do. We believe that the training and development of our people are the critical ingredients in our pursuit of excellence.

Health, Safety and our Environment

We see the protection of our teams, the environment and the people we connect with as a fundamental key necessity in going about our business.


  • Our aim of providing customers with outstanding levels of service is underpinned by a strong commitment to quality and continuous improvement.


  • Our promise is to complete on time, engage in effective communication and deliver a faultless end product. We will achieve this by selecting a team with the right expertise, facilitating productive interaction with all key partners and managing a workable planning and control process.

Our quality focus has led to the following accreditations and certifications:



Customer Satisfaction

Our high rate of customer satisfaction is based on excellent working relationships, a real understanding our customers’ requirements and a commitment to continuous improvement.

Customer Care

Our customer base has its own dedicated customer care team to offer support . This ensures that customers always receive a quick and efficient response from someone who understands their requirements.

Key Account Management

Our key account managers focus on the needs of our customers,  ensuring that their expectations are met, delivering a first class project.

Our customer-centric approach includes:

  • Daily customer care meetings covering the previous 24 hrs and potential issues in the next 48 hrs
  • Weekly customer care meetings
  • Monthly customer care reviews
  • Aligning our processes with those of our customers to optimise operational efficiency
  • Regular communication to keep customers informed and updated



Here at SITU Group, we are proud of our service and the excellent lead times we offer to our customers. In fact, we are ahead of our competitors in many ways, and plan to keep it that way.

We want to take the opportunity of updating you with current lead time details at SITU Group, so that you can see how long a request might take to process, and to help you plan your work. We’ll be updating this information as it changes during the year.

We have been experiencing particularly high order volumes of late, and have proactively invested in team resource and processes to maintain customer service levels. This has meant that SITU Group has been able to exceed all published lead times. Whilst we are delighted with this, we are always looking to continue to improve our offering.

With the peaks and troughs of workload experienced in the industry, customers may sometimes find that, while all published lead times are met, we may achieve a different speed of delivery within this timeframe than previously experienced.

For example, it’s possible that a refurbishment project needing Senator product is delivered in 5 working days, or 9 working days from the date of order, while still being within the published lead time of 10 working days. This will depend upon manufacturing capacity available at the time, and we will always keep you informed of when to expect your order.

We are often able to react more quickly than the published lead times, so if you have any specific requests then please let us know, we will do our utmost to meet your requirements.

SITU Group Core Values

  • We EMBRACE and DRIVE change as well as our other core values: