Situ Total Building Solutions has been providing complete facilities management services to some of the UK’s premium commercial developments and have a comprehensive understanding of the high standards required to not only meet but exceed expectations.
Management
In our view, contract management is the most decisive aspect in determining operational effectiveness and success.
One of the greatest assets of Situ TBS is our contract management capability, from the start of transition, through all aspect of execution including quality reporting, safety audits and educational programs, client liaison and feedback through to industrial relations and staff satisfaction.
Situ TBS employ operatives of the highest calibre to provide services to our Clients.
Key Performance Indicators
We have in place a Quality Management System that has been implemented throughout our managed sites. This demonstrates that Situ TBS has assessed and has in place a system for and will continue to monitor:
- The management of the provisions of service
- The quality and experience of staff
- The provision of a safe and healthy workplace and environment
- The benchmarking of the provision of the services at a “Best Practice” standard
- The continued assessment for improvement of the provision of services
Relationship Management
Situ TBS believes that becoming an integral part of our client’s team is critical in achieving a mutually beneficial long-term partnership.
We make available all the necessary resources to ensure that a successful business relationship is built and developed.
We believe that we have the systems and procedures in place to provide a high quality facility management service and a dedicated management team that will attend to any requirements placed upon us.
